In our personal lives, we have learnt that consuming services like Netflix makes life easier. This trend is now continuing consistently in the B2B segment. When it comes to the procurement of notebooks, smartphones, licenses or office furniture, more and more companies want to consume flexibly and fully managed ‘as a service’ instead of procuring, operating and taking responsibility themselves.
From the provider's point of view, the ‘Everything as a Service’ (XaaS) trend results in enormous business advantages, such as recurring revenue instead of one-off income and higher margins through the bundling of products with added value services. This means that your own business can be planned, is more profitable and customer loyalty is strengthened.
Inextricably linked to XaaS evolution is the trend towards small customer orders. Requirements are increasingly covered by individual orders (batch size 1) as soon as they arise, instead of storing larger quantities in an internal warehouse or collecting orders. The speed and flexibility gained in this way is more valuable to the customer than a volume discount.
with an increasing number of low volume orders, providers are now faced with the challenge of keeping sales expenses as small as possible to keep margins high and sales capacities free for winning new customers.
With equipme, your customers get their own ordering portal and can access your service portfolio themselves. With this end-to-end digitization, you save 90% of your expenses related to offer and order management and can devote yourself to acquiring new customers.
To offer XaaS services successfully, a central service portfolio should first be designed, which could be sold digitally and operated over the entire life cycle. In the background, all processes must function smoothly: from resource purchasing, financing and production, to operation and support, to change and invoicing and finally the return of each service instance.
Customers are able to access all the services they need for their organization with ease. This starts with the order and continues with the administration of booked services. In the fragmented as-a-service world, there must be control over chosen services, whereabouts of assets, contract-periods and costs at all times.
No waiting for the email offer. Customers start and order online at any time.
You can start for free with our 14-day trial version. Whether you are an established company or a start-up, sign up and start your "as-a-service" business today.
Head of Client & Mobility
Managing Director
Office furniture supplier
Project Manager
