Equipme is an end-to-end platform that enables companies to give teams, and employees access to all services and equipment they need for modern work. We streamline the employee onboarding and off-boarding process, incident management, inventory and subscription management.
Provide a self-service portal to your teams
Employees can easily order the equipment they need for their work from home, while managers and department heads can select and order hardware and software centrally for their teams.
The shop lists the services of internal service providers, such as the IT department or back-office management, as well as the offerings of external service providers and suppliers, such as IT, Mobile and Furniture who are already on the platform or can be invited to Equipme with a click of a button.
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Approve, track, and fulfill orders efficiently
Equipme keeps all involved parties informed and transparent about the approval status and subsequent processing of the order by internal or external suppliers or service providers.
While goods and services are conveniently provided by external providers through supplier integration, especially software, system access, and company resources are mostly provided by internal departments such as the IT department or back office. To make it easy for these internal service providers, Equipme provides a transparent management interface for their orders to be processed, including all relevant information such as the employee's location and start date.
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Know what you have and who is using it
All products and contracts ordered through Equipme are automatically inventoried for further management in the Asset Management module. Through supplier integration, serial numbers, contract terms, and notice periods do not have to be manually recorded.
The inventory stock and separately purchased products and subscriptions can be manually recorded or conveniently imported into Equipme via Excel. Thus, Equipme becomes the central asset management database of your company.
Equipme tracks not only inventory data and commercial information such as price and contract terms, but the entire life cycle of an asset: for example, for a notebook, it documents which employees is currently using it or if it is available for new employees, when it was returned, and whether a repair or replacement was initiated.
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Manage equipment and subscription costs
Another benefit of the platform is the central service catalog, which serves to identify cost drivers and potential savings. Companies can break down costs for internal billing by location, department, or subsidiary, and thus obtain an accurate picture of expenses in each area.
Equipme also offers a forecasting function, which allows department heads to identify impending cost changes early and react accordingly. In addition, the platform documents the user for each booked software subscription, allowing the need to be traced and reviewed at any time. Changes to running services, such as upgrading license plans and cancellations, can be made with just a click.
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Equipme is a modern XaaS (Anything-as-a-Service) solution that offers the unique ability to seamlessly integrate with external service providers, allowing for renting products and services like IT, SaaS, and furniture. Unlike traditional service management software restricted to a company's boundaries, Equipme can automatically route orders and requests and synchronize status between internal and external stakeholders, ensuring fast delivery, efficient resolution of issues, and automated documentation of assets, subscriptions, and expenses.
Invite your suppliers or connect with existing ones
In today's fast-paced business environment, managing service requests, deploying equipment, and provisioning IT services can be challenging. With employees spread across different locations and countries, managing service providers and suppliers via email and Excel can be a frustrating task. This is where Equipme comes in; it's a revolutionary software that is changing the game for equipment and service management in a distributed working world.
Furthermore, onboarding new providers is a breeze with Equipme. The platform provides a central hub for all service providers, making it easy to manage and add new providers as needed. With Equipme's supplier backend and REST APIs designed for individual needs, integrating new providers is a matter of a few clicks, rather than a lengthy and complicated process. The ability to rent products and services adds even more flexibility to Equipme's already powerful capabilities, making it an all-in-one solution for managing your business's equipment and service needs.
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Employees can easily create tickets through the Equipme app to report a service disruption or defect. In addition, fault reports can be directly linked to the affected assets since Equipme knows which software, devices, and services an employee uses.
Open, manage and resolve issues in no time
In contrast to traditional ticket systems, the process does not end at the company's boundaries. Thanks to seamless supplier integration, requests are automatically routed to the internal or external service providers responsible for the service.
The affected user is automatically kept up to date on the progress of the processing via the app and email, while team managers and CIOs can centrally track all tickets within the organization.
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